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Archive for August, 2009

Don’t Get Trapped by the Allure of Low Cost Prints in Denver

August 25th, 2009
Low Cost Copies Can be Enticing, but Beware!

Low Cost Copies Can be Enticing, but Beware!

We talk to customers in Denver who seem to only be able to look at the cost of the copies when they are assessing the cost of a copier.  I wanted to write this post to warn you this is a dangerous way to think.  Why?  There are fundamentally 3 different sources of cost when it comes to copier costs in Denver.

  1. The equipment
  2. The supplies
  3. The maintenance

When you get allured by the low cost per print, you are looking at #2 and #3.  This is a valid componet of the overall cost, but it is more than just those two… there is also the equipment portion.  So, lets look at this simplistically.  If you have a copier that is $9,000 and costs $.008 per print or a copier for $3,000 and $.018 per print and you plan to own the copier for 4 years, how many prints do you need to do a month before it’s breakeven?

The math works like this –

  • $9,000 – $3,000 = $6,000 differential on equipment
  • $.018 – $.008 = $.01 differential in prints.
  • $6,000/.01 = 600,000 — this is the number of copies needed for breakeven to occur.

600,000/48 = 12,500 copier per month.  I would generally say if you’re doing more than 10,000…  getting the big copier would make more sense (as you’ll have better finishing, stronger mechanics, etc…) Less than 10,000 a month, you may as well get the $3,000 copier and pay more per print.  If you only did 4,000 prints a month and got the bigger copier, you would have spent an extra $4,000 for copies than had you bought the smaller unit.

  • Eq A cost – Eq B Cost = Equipment Differential
  • Supp B cost – Supp A cost = Supplies differential
  • Equipment Differential/Supplies Differential = Breakeven quantity of prints

Kyocera TaskAlfa 620 Product Review

August 21st, 2009
Kyocera-TaskAlfa-620

Kyocera-TaskAlfa-620

 

Kyocera has just launched a ton of new products and you won’t find this post talking a lot about this SPECIFIC copier because until they have been out in the field for a year or so, we won’t REALLY know how well they are holding up and if there were any fatal design flaws.  One nice thing about Kyocera is they do not tend to do product releases in the United States first, so we rarely have “huge quality issues.” 

So, what’s different about this copier that the solid Kyocera 6030?  In all actuality, not a whole lot.  There are a few things that are better though.  What do we like better in the early stages?

  • The Black plastic is nice because it doesn’t appear dirty after a year.  It tends to stay looking nice in offices where image matters.
  • It is SLIGHTLY faster at 62ppm rather than 60ppm

Basically, from Kyocera you are going to get a solid copier with the long life ceramic drums which reduce number of service calls and decrease your costs.  The Kyocera also does not emit ozone, unlike most copiers do.  Ozone is a volitile organic compound and if you aren’t really into poisoning your office with your copier, it’s worth looking at.

Don’t Watch Your Color Savings Go Up in Smoke!

August 16th, 2009

Abstract smoke red & blue on white background

You bought a new color copier to go ahead and lower the cost of your color printers, or you are about to….  If you are in this scenario, there are some steps you need to take today to keep your color copier in Denver as inexpensive as possible.

  1. Set people’s default print to black and white and make sure to select the “use black ink only option”…  composite gray counts as a color page with most manufacturers.  (Meaning you’ll get what looks like a black and white page, but still have to pay a color price to get it.
  2. Before you sign a contract.  Look at your documents.  Is there a lot of color or only a little bit?  You plan should reflect this in one way or the other.  If you have a lot of color, DO NOT sign a lease that says you can be charged for color at a higher rate if you exceed 20% color coverage.
  3. Do not pay for scans.  Or don’t pay more than $.0015 per scan.  Any more than that, you’re getting ripped off.
  4. Try to make sure people stay in the habit of printing in Black and White whenever possible.
  5. Get some training on tools manufacturers will include to manage your color costs and exposure.  All of them have something, make sure you know what it is and you use it.

If you need a color copier in Denver, please give us a call right away so we can help you avoid some of these costly mistakes!

Your Copier in Denver Needs to Work, not be Sexy…

August 10th, 2009
Having a Big Copier is Sexy, but is it Necessary?

Having a Big Copier is Sexy, but is it Necessary?

 

It is time to look into another copier and you are getting ready to call your rep who sold you your last copier…  after all, they did bring you doughnuts every Friday for a few months!  Before you call your rep back and get into the latest, greatest, sexiest copier out there…  here are a few things that might surprise you.

  1. 97% of all copies are letter/legal and not Tabloid, according to industry sources like Gartner. So, do you actually need a tabloid capable copier?
  2. Small copiers generally have faster warm up times and are very fast these days.  Some customers are concerned that if they buy a smaller copier, there will be a workflow bottleneck.  It is generally more likely to have the bottleneck with the big copier because warm up times are so much longer
  3. Some smaller copiers, such as the Lexmark X654de can run copies at a rapid 55 pages a minute, so speed is in the “small copiers” now too.
  4. Color generally costs 8 to 10 times what Black and White does, do you actually need color?  If you do, are all the drivers set to default to black and white?
  5. Stapling and hole punching costs about an extra $1,500 in most cases

If you want some no nonsense help and and a copier quote from someone here in the Denver metro area, give me a call and we can schedule an appointment.

Top Ways Copier Companies Make Customers Angry

August 4th, 2009
Is Your Copier Company Making You Angry?

Is Your Copier Company Making You Angry?

I was thinking through some of the most common complaints that I hear when a company is switching their copier providers.  What is it that would lead you, to this site in your quest for a copier rather than your current provider?  Here are the most common reasons I have found:

  1. Overcharging or continual upcharging.  The company started as a good deal, but has gradually become a bad deal.
  2. POOR COPIER SERVICE — This is probably the biggest one.  If you spending thousands on a copier, you (rightfully) expect it to work
  3. New rep/bad rep — This is a common one as well and can lead people to looking around for a new company.
  4. Overselling or underdelivering.
  5. Too many service calls on the same device.

These are the most common reasons people call us when they are fed up with their current provider.  As a copier rep, I can definately say there have been some unfortunate times where my own company has been guilty of #4 or #5.  This is the value of losing a customer.  It has forced us to analyze and assess what we can do to keep our customers happy.  If no one ever left, we may not have ever learned.  I am sure our competitiors feel the same way.  If you are unhappy with your current copier provider, we’d love to have the chance to quote on your next copier in Denver.

Don’t Bury Your Head in the Sand About Your Copier Purchase in Denver

August 1st, 2009
Don't Have Your Head in the Sand for a Copier Purchase?

Don't Have Your Head in the Sand for a Copier Purchase?

Most people are concerned with offending their copier rep by getting a competitive quote.  Instead of asking some tough questions, they don’t have the time to really look at quotes and see exactly what they are getting charged for.  If you are in the market for a copier, here are some things to ask your copier rep.

  1. Does this copier create ozone? Most will in relatively small amounts, there are a few “green models” that don’t.
  2. What happens if I do full color copies all the time?
  3. Is installation included?  How much is being added to my quote for this service? 
  4. How many PM calls are expected given my workload?

Thes questions will start opening some doors for your Denver Copier purchase.  If you have other questions about purchasing a copier in Denver, give us a call!