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Archive for the ‘Dirty Little Secrets’ category

Are You Blissfully Ignorant on Your Copier Purchase in Denver?

November 13th, 2009
What Copier Customers in Denver Don't Want to Know...

What Copier Customers in Denver Don't Want to Know...

Sometimes it is nice not to know what’s happening.  People will go years without a physical when they feel bad because they don’t want bad news.  It is human nature.  We all all like to pretend we want to know hard facts, but we really don’t.

Copier purchases are no different.  You have been working with the same copier company in Denver for years and who wants to think they have been getting ripped off.  If you have been getting ripped off, do you really want to know how bad it has been?  This can be devastating.  We realize our beloved rep, has been soaking us for years, it feels bad.

We are not saying that your copier company in Denver is actually ripping you off.  We are saying that if they are, you likely haven’t bothered to discover this harsh fact.  So, if you want to break this viscious cycle on your copier purchases in Denver, you will need to look at some key things.  Here are some typical signs of being oversold.

  1. You only print Letter/Legal, but have a copier that takes Tabloid (11 X 17)
  2. You only print mono but you have a color copier
  3. You pay for prints you don’t actually use
  4. You spend a lot of money, but do very few prints and copies.

Contact us if you would like a form to help you discover what your total cost of ownership is for your particular copier in Denver.

Copier Lease Tricks to Understand — Part 1

September 30th, 2009
How to Protect Yourself
How to Protect Yourself

I was thinking today it would be good to tell you about a little known way to save money on your copier lease and it has to do with lease rates.  If you were to buy a small copier for $3,001 for a 48 month lease, the monthly FMV cost (you give it back at the end of the lease) would be $74 approximately.  Now, if you paid $2,999.00 for the same piece of equipment, the bank we work with would charge $91 a month for a 4 year FMV lease.  Let’s break this down simply…

48 Month FMV Lease for a Copier in Denver…

$2,999 — $91

$3,001 — $74

Same timeframe, same type.  Paying $2 less for the copier will cost you about an extra $815.  How can this be?  A little known secret about copier leases (and leases in general) is they have stepping mechanisms where if you spend a particular dollar amount, you get a better rate.  These steps can be dramatic.  What do you want to do? 

You will want to ask if there is just one lease rate for any dollar amount or if the lease rate varies based on total cost of the unit.  Now, if total cost of the unit has a factor, ask where these breakpoints are…  sometimes you may be within $200 of the next level and you could get install services for $200 to get the better rate.  Just be aware these weird situations exist in the copier lease world and ask questions.  We would be happy to help you save money on your next copier lease in Denver!

Copier Rentals in Denver – Not Always Smart

September 28th, 2009

Renting a copier is a short term solution to the problem of needing another copier but not wanting to spend $8,000 to get one.  With the newer technology from companies like Lexmark, where you can get a 40 page per minute copier for $1,000.00 it is sometimes silly to rent.  Why?  Rentals are expensive!  Don’t get me wrong, we love to do short term copier rentals because there is good profit for us and for you, it is a simple solution to a problem you have.  Generally, this expense is nothing compared to the myriad of other expenses making the copier necessary in the first place.

Just be aware that you don’t always have to “rent” a copier.  There are some copiers out there which you can buy at the same price and then use the device at home or in an area of the company that needs some new equipment anyway.  However, if you do need a copier rental in Denver, please call us!

Color Copiers and Counterfeiting…

September 24th, 2009

In writing this article I did research using the secret service site, all pictures and images belong to the secret service and are provided here as a service to our valued customers.  For a full description of how to avoid a counterfeit, we’d suggest visiting the Secret Service’s site yourself.  This article is provide for your education and entertainment.

With color copiers able to be more and more precise, we thought it would be good to inform you how to recognize counterfeit money from the real thing!  With over 4 billion $1 bills plus all the other bills in circulation, there is plenty of opportunity for counterfeiting.  If you get a counterfeit, it’s basically on you.  What does this mean, basically that you lose this “money” so it’s wise to be able to recognize the difference between an original from a counterfeit. 

Here is a step by step way you can analyze money and make sure it was created on a US Treasury press, and not some village idiot’s color copier.  The first thing to be aware of is there are 3 types of currency used by the US Department of Treasury today.  Only 1% are not Federal Reserve Notes.  There are also silver certificates and United States Notes.

Types of Money

United States Note

 

Federal Reserve Note -- Standard Cash

Federal Reserve Note -- Standard Cash

 

Silver Certificate

Silver Certificate

Notice the different colors…  Red, Blue and Green.  You should expect Green.  If you have lived in the US for any length of time, you should be familar with the green look and if someone is using a color copier, they are probably going to pick the green one, but you never know…  the red or blue are definately more rare.

Serial Numbers:

If you are given a stack of dollar bills and they all have the same serial number, you have a huge problem. Why?  Serial numbers should be unique.  In Fact, if a bill is destroyed and the US Treasury makes another, they actually have a notation to let you know this is a duplicate… It is a Star at the end of the serial number.

Star Note Example

Star Note Example

Another way to look at money is to see where some key information is contained.  These need to be correct if you are dealing with genuine money.  Here is a key and the cooresponding bills.

Key of Special Notations

Key of Special Notations

 

$10 Bill Locations

$10 Bill Locations

 

$20 Bill positions

$20 Bill positions

 

$50 bill positions

$50 bill positions

Now, remember these positions can change slightly from year to year, so visit the Secret Service’s site to get more specific example.  

Now we all know about the polyester thread, a color copying machine can’t put this in the paper.  About 1/4 of the way across, you should see a thread across the money.

Money Thread

Money Thread

There is also something called “microprinting” which is super super fine print that is spread throughout the bill.  Here is an example of what microprinting would look like.  See if a color copier can do this!  (Actually, don’t…  it’s a bad idea to counterfeit or copy money…)

Big view

Big view

 

micro print

micro print

The Secret Service even recognizes and states there are a lot of counterfeits out there because of computers and color copiers.

What are some tips the Secret Service gives to be able to distinguish an original from a phony?

  • Look for differences, not similarities.  People get duped because the counterfeit looks like…  people naturally look for similarity, not differences.
  • Seals – Should be jagged, not circular and smooth or inconsistently jagged.
  • Margins — An original will be consistent and even.  A counterfeit from a color copier may have breaks.
  • Paper — Genuine cash has tiny red and blue fibers embedded within the bill.  A copy from a color copier won’t have this.
  • Make sure the numbers match…  They actually give this as an example which is king of interesting…
Check the numbers!

Check the numbers!

If you insist on using your color copier to copy cash, make sure you follow the Secret Service’s allowable guidelines for this…  Have fun with your color copier!

Don’t Watch Your Color Savings Go Up in Smoke!

August 16th, 2009

Abstract smoke red & blue on white background

You bought a new color copier to go ahead and lower the cost of your color printers, or you are about to….  If you are in this scenario, there are some steps you need to take today to keep your color copier in Denver as inexpensive as possible.

  1. Set people’s default print to black and white and make sure to select the “use black ink only option”…  composite gray counts as a color page with most manufacturers.  (Meaning you’ll get what looks like a black and white page, but still have to pay a color price to get it.
  2. Before you sign a contract.  Look at your documents.  Is there a lot of color or only a little bit?  You plan should reflect this in one way or the other.  If you have a lot of color, DO NOT sign a lease that says you can be charged for color at a higher rate if you exceed 20% color coverage.
  3. Do not pay for scans.  Or don’t pay more than $.0015 per scan.  Any more than that, you’re getting ripped off.
  4. Try to make sure people stay in the habit of printing in Black and White whenever possible.
  5. Get some training on tools manufacturers will include to manage your color costs and exposure.  All of them have something, make sure you know what it is and you use it.

If you need a color copier in Denver, please give us a call right away so we can help you avoid some of these costly mistakes!

What Your Copier Company Isn’t Telling You

July 22nd, 2009
Copier Secrets

Copier Secrets

Are you thinking about purchasing a copier here in Denver and it seems that you are getting a different story from 100 different copier sales reps? It is a hard decision to buy a copier which is both affordable and appropriate for your needs. One of the biggest mistakes people seem to make is they purchase a tabloid capable (11X17) copier for Letter/Legal needs.

Here are some simple facts in the industry for you to consider.

1) Less than 3% of printed pages are tabloid sheets but 24% of unit placements are A4 capable.
2) While you may think your low cost per print justifies spending more on the larger copier (and it does sometimes), industry averages say you’ll spend 40% more over 3 years ($7,000) if you buy the A3 copier.
3) An A3 Copier will take up more space and use more power and also go slower than an A4 copier (again, using market averages, these averages are definately not always the case…)

Before you just buy another A3 copier, consider a Letter Legal Copier instead. One manufacturer we deal with has put this information together for you to consider before making your next copier purchase in Denver.

what-your-copier-company-does-not-want-you-to-know

Why Bother? Frustrations of a Copier Rep…

June 26th, 2009

So, here we are in a struggling economy and we are dealing with people who don’t seem to care about finances…  Which seems crazy to us.  I wanted to attach an example(century_21_ll) of how we do our TCO (Total Cost of Ownership)comparisons so you can see we take saving you money seriously.  I was asked to consult on a deal a few weeks ago where “they are going to gring you hard on cost…” was what we heard.  I put together a proposal which would save this real estate company about $75,000 over 3 years (down from $150,000).

One would think this would be compelling.  Not so.  We presented the case and the numbers of why a smaller solution would be a more sound financial decision, but this real estate company decided that our qoute recommended copiers and printers which were far too small.  Nevermind that we have 100’s of customers using these devices for the same exact function!

Now, I have to re-quote “something bigger”…  which I will do, reluctantly… However, it is frustrating when you know a customer you want to help is absolutely hell bent of pissing away thousands upon thousands of dollars.  It is absolutely their right, but I prefer to work with people who buy machines APPROPRIATE for their needs and volumes.  Customers who are not so entrenched in an old way of working (where the sales rep can pad his pocket), that they will actually listen to a proposal… even if there are ultimately reasons they decide against it.  Be careful to not be so married to your current way of doing things that you, like this real estate company, piss away thousands or hundreds of thousands of dollars because something is “too small.”

Another Dirty Little Secret ~ “Other Consumables”

May 26th, 2009

Have you seen spec sheets that say “$.09 per Print*” with the * telling you that was a “toner only” price?  If you are working with a Black and White copier, that will be close, but if you are working with a Color copier or printer, well …  that’s another story entirely.  You see, with a color printer or copier, toner is not the only consumable.  There are imaging units, transfer belts, fusers, waste toner bottles etc.  Now, with imaging units, both Ricoh and Kyocera have tried (unsuccessfully) to convince us our underperformance is due to “humidity level variance” in Colorado.  Now, they recommend not having a color laser by a front door because this is a place of great humidity variance.    I personally think this is bogus and I often get stuck fighting with manufacturers who like to give excuses for the poor performance rather than resolution.  We actually have had some customers who only got 1,000 pages on a 50,000 page rated imaging unit and the manufacturer at first was not going to cover it under a normal warranty because it was “a consumable item.”

This becomes a huge deal when you are trying to accurately assess potential costs of a color printer.  Even if you use the rated yield, how are going to ensure you are actually getting that yield?  Who is responsible for keeping the spreadsheet of all 13 consumable items?  There are definately other methods of purchasing a printer, but if you are going to be the one footing the bill for the consumables, maybe it would be wise to not “just trust” the manufacturer.  We have a quick 5 minute presentation to the right of this page (look for the big maroon box.

Another Dirty Little Secret — Include Everything!

April 19th, 2009

So you are buying a copier and it is getting pretty crazy with all the different quotes coming in and you are just wishing this would be easier…  You see a quote which has a price like $324.00 per month including everything.  Wow, how simple is that?  Seems like a decent deal, some are cheaper, but they have all these overages, etc…  I just want to know what I have to pay each month, you think…  so this looks good and you sign the lease… So, what just happened here from a copier reps perspective?

If you are normal, what just happened is that you signed up to pay 20% – 30% more than you would have had you had the quote itemized. Ask yourself for a moment, why would a rep want to have just 1 number for you to look at?  It is possible they are magnamimous…  sure…  But, more likely, they are padding their margin because “where there’s mystery, there’s margin.”  I don’t make the rules…  Just explaining what happens…

Here are a few ways this could happen.  You may now have a finisher you don’t really need.  It was included.  So, you wonder what a finisher costs…  it is usually $1,000 to $1,500.  Also, you get way more pages than you need so you never go over…  Sounds good in theory, but I hate to be the bearer of bad news…  these are not rollover minutes, you are paying for them.  I had one customer beating me up to try and get their costs down to $.0065 per print like their current provider…  when I looked at what was structured, the copier company was charging $.0065 per print for up to 200,000 pages a quarter.  They only used about 100,000 pages a quarter.  By charging $.009 per print for the actual prints, they saved  $1,000.00 per year.  It seems odd when your price is raised 30% you’d save so much money.  These are some of the tricks the “everything included” model employs.

Be cautious if your copier provider is not spelling out all your costs.  It is generally a bad sign.  They may make you the offer to see all the numbers, if so, they are probably being more fair… if not, you may want to look around a bit more…

The Newest “Gotcha” from Copier Companies

March 22nd, 2009

Copier companies always seem to be coming up with some new way to increase what they can extract from you.  I have been seeing an interesting new way they are doing this….  It is basically by starting to sell a Black and White copier and then try and switch you over to a color device at “no extra charge.”  Now let’s consider for a second the claim being made…  A color copier with MANY more componets is being sold at the same price as the black and white at no additional cost…  Why would a copier company do this?  The answer is really quite simple…  everyone wants to own your color prints.  This is the area we can actually make some money.

Why WOULD you want to accept this offer?

  • You need a color printer anyway and this would save you some money.
  • Your company, unlike almost every other company, would be disciplined in only using color in very specific settings.
  • You understand the difference between composite gray and black ink only gray…
  • You are using a high priced color printer for Marketing

When should you AVOID such an offer

  • When employees are not accountable to the amount of color they’ll print
  • When you are running a color printer which costs $.07 per print or less
  • When you have HIGH RELIABILITY needs…  A black and whit copiers has 3 or 4 replaceable parts whereas the typical color copier will have between 10 and 15 consumable items.
  • When you actually don’t need color printing.  (Black and white copiers will color scan…)

If you print 200 color pages per month which you aren’t expecting (E mails, maps, etc…) it will cost close to $1,000 extra over a 4 year lease. This is a VERY VERY conservative number.  Color is great, just make sure you need it before you take it.